Shipping & Delivery
All orders for our products are dispatched between 2-3 days and delivered between 4-9 Days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Wrong Address Disclaimer
It is the responsibility of the customers to make sure that the shipping address entered is correct. Please contact us immediately if you believe you have provided an incorrect shipping address.
Undeliverable Orders
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
Lost/Stolen Packages
Shanthi organics is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to the local authorities.
Return Request Days
Shanthi organics allows you to return its items within a period of 15 days. Kindly be advised that the items should be returned unopened and unused.
Out of Stock Item Process
Shanthi organics has the following options in the event there are items which are out of stock: end available items first and send remaining items when items arrive back in stock.
Import Duty and Taxes
When dealing with Shanthi organics , you have the option of pre-paying whereby we will include the amount in the price of the order.
Acceptance
By accessing our site and placing an order, you have willingly accepted the terms of this Shipping Policy.
Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at:
JK Enterprises
NO.69, Sampath Kumar Nagar, Ikkadu, Thiruvallur – 602021.
By email: shanthiorganics2024@gmail.com
